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Frequently Asked Questions

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FAQs

All Dogs Dream Has Everything You Need to Ensure They Have a Happy Healthy Boarding, Daycare, and Training Experience. We are happy to answer frequently asked questions regarding our services.

Vaccinations

Q:
What are your requirements for vaccinations?
A:

We require all Furry Friends coming to see us for any service to have:

Parvo/Distemper Vaccination within the past year

Bordetella within the past year (can be internasal, injectable, or oral)

Rabies Vaccination within the past year for a 1-year or within the past three years for a 3-year

Boarding Questions

Q:
What Is Your Minimum Age for Boarding a Dog?
A:

16 weeks and fully vaccinated.

Q:
My pet takes medicine daily can I still board them?
A:

Yes of course as long as they are not on medication for something that is potentially contagious to our other Furry Friends!  We are happy to administer any daily medications that your Pet is on, please make sure to go over all of the medications when booking your Pet’s stay and when you check them in to ensure that we know the medication schedule.

Q:
Can I Bring My Pets Food?
A:

Yes we highly recommend bringing enough of your Pet’s food for the duration of their stay.  It is much easier on their bellies if they remain on the same food you are feeding at home.  We do offer NutriSource Chicken/Rice Adult food for an extra \$5 per day if needed.

Q:
What happens if my pet becomes ill?
A:

If it appears that your pet is ill, injured, or exhibits any behavior that would suggest that your pet may need medical treatment, given the severity of the situation we will first try to call the Pet Parent, if we are unable to reach you or it is an urgent situation we will attempt to seek treatment at the veterinarian listed in the pet application.  We retains the right to seek medical attention at Pinnacle Vet Clinic if we are unable to reach your listed veterinarian, or provide transportation to your veterinarian. If we deems that your pet is in need of emergency veterinarian care, we will present your pet to the closest Emergency Veterinarian.   You will be fully responsible for all costs related to any medical treatment, including without limitation the cost of any transportation for any such treatment.

Q:
If My Dog is Sick Should I Still Board Him/Her?
A:

No, it is in your Pet’s best interest if they are ill to remain at home where they are comfortable.

Q:
What if I need to extend my dogs stay?
A:

We understand that things do come up that may require to extend your Pet’s stay with us, as long as we have available room for him or her we would be happy to extend their stay. 

Q:
Can all my dogs stay together?
A:

Yes!  As long as all of your dogs get along well, we highly recommend they stay together.  It gives them more comfort to sleep with their friends that they know.

Q:
Can I bring my dogs Bed?
A:

We offer elevated beds for all of our Furry Friends staying overnight with us at no additional charge so we ask that you do not bring them.  If you want to bring a small blanket, or shirt to help them feel the comforts of home you are welcome to.  We ask that you do not bring toys, as most dogs like to take them out and share them with their new furry friends in daycare and we do not want anyone to get into an argument over toys or for their new friends to potential tear them up.

Q:
Is someone at the facility 24hrs?
A:

Someone is there 6:30a-7p, but we do have cameras in the facility to monitor everything. We are also blessed to have several employees that live less than 2 miles away!

Q:
When is drop off and pick up time?
A:

You can drop off as early as 7:00a and pick up for boarding is 11a but arrangements can be made for earlier or later if needed. Just please communicate your needs with us.

Dog Daycare Questions

Q:
If My Dog is Sick Can I Still Put Him/Her in Daycare?
A:

No, if your dog does not feel well we recommend leaving them at home.  First they would be more comfortable at home if they do not feel well, second we do not want to expose anyone to anything potential contagious at Daycare.

Q:
Will you give my pet their medicine?
A:

Yes of course as long as they are not on medication for something that is potentially contagious to our other Furry Friends!  We are happy to administer any daily medications that your Pet is on, please make sure to go over all of the medications when booking your Pet’s stay and when you check them in to ensure that we know the medication schedule.

Q:
What happens if my pet becomes ill?
A:

If it appears that your pet is ill, injured, or exhibits any behavior that would suggest that your pet may need medical treatment, given the severity of the situation we will first try to call the Pet Parent, if we are unable to reach you or it is an urgent situation we will attempt to seek treatment at the veterinarian listed in the pet application.  We retains the right to seek medical attention at Pinnacle Vet Clinic if we are unable to reach your listed veterinarian, or provide transportation to your veterinarian. If we deems that your pet is in need of emergency veterinarian care, we will present your pet to the closest Emergency Veterinarian.   You will be fully responsible for all costs related to any medical treatment, including without limitation the cost of any transportation for any such treatment.

Q:
Can I Bring My Pets Food?
A:

No, unless your Pet is on a specific diet that requires them to eat 3 time per day you do not need to bring food.  If your Pet does have special requirements where they need a “lunch time” feeding we are happy to make arrangements for that just let us know!

Q:
Can all my dogs stay together?
A:
We group our daycare dogs according to size, so if they are the same size group then yes, they will definitely stay together!  If your dogs do not “play well with others” and require special play time that can be arranged to where they do not go into the typical play groups, but get some play time just to themselves we can arrange that, however please know that if they do require special play time that will be limited time due to the special staffing requirements.  
Q:
When is drop off and pick up time?
A:
Drop off is as early as 7a and pick up is until 6p. Special occasion arrangements can be made, just please communicate your needs with us.

Training Questions

Q:
Why Should I Put My Dog in Training?
A:

It helps to build a more positive relationship between you and your dog. It helps them learn “life” skills and have better manners when interacting with other dogs or people.

It helps with socialization skills both with people and other dogs. It also helps avoid behavioral problems that could strain the bond between you and your pet in the future.

Q:
What Is Best Age to Put My Dog in Training Classes?
A:

The ideal time for a puppy class is 8 to 16 weeks of age. 

The ideal time for a Basic Training class is after 4 months of age and after they are fully vaccinated, but it is never to late to teach an “old dog” new tricks!

Q:
Will I need to Participate With My Dog?
A:

Yes, although we can teach them the tricks, part of the learning falls on the Human as well!  You need to learn the proper technics and be consistent with the instruction in order to avoid confusion. 

Q:
If My Dog is Sick Should I Still Bring Him/Her?
A:
No, just like people when we do not feel well we will not be at our best to learn. Also, just like “school” you do not want to expose other dogs to anything that could potentially be contagious. Let them rest at home until your Vet says they are good to come back.
Q:
How Long are The Dog Classes?
A:

Depending on the program you pick 1 session to 10 weeks. We offer single Focused Group Classes, Group Puppy Classes, Group and Private Basic and Advanced training as well as Train As You Stay classes.

Q:
What are the vaccination requirements?
A:

For a Puppy Class:

They are required to have had a Parvo/Distemper Vaccination within 3 weeks of the 1st class and must remain current on their vaccination schedule during the course.

For other Training Classes or Individual Training:

They must be current on the Parvo/Distemper Vaccination (1 within the past year), Bordetella (1 within the past year), and Rabies (A 1-year vaccination within the past year or a 3-year vaccination within the past 3 years).